Transtar Travel Pte Ltd (herein known as “Transtar”) values your privacy. It is important that you have a clear understanding of our practices with regards to information collection and information usage, that you have full control of which personal information you provide to Transtar.
INFORMATION COLLECTED
When making a booking through Transtar, we need to collect certain details in relation to processing the transaction and fulfilling your order, including (but not limited to) the following: your name, nationality, credit card details, and contact information (email, phone, and fax). We also collect your name and email information from submission of your queries via our Inquiry forms. You agree that by disclosing your personal information to us, we may include your record in our database.
USE & CARE OF INFORMATION
Transtar remains the owner of any information collected on the web site. Use of contact information (e.g. email) is for us to send to you confirmation / related information for your booking/s such as vouchers, etc. You may also receive promotional communications from time to time.
Should you prefer not to receive promotional emails an unsubscribe link is located below the promotional emails. You may also contact our Customer Service.
Disclosure of information is limited only to parties (such as hotels, airlines, etc.) connected to fulfilling the service/s you have ordered. Transtar Travel does not sell, rent, or otherwise trade any personal information from our guests to any party for marketing purposes.
Transtar Travel also reserves the right to disclose personal information only if required to do so by law, or by court order, or by law enforcement or governmental authorities, or in good faith belief that such disclosure is necessary to protect the rights or properties of Transtar Travel, our guests/users, or the public.
Where links are present that will result in you leaving the Transtar Travel website and being taken to third-party websites, please do note that any information that you may provide to these third-party websites are not covered by Transtar Travel privacy policy and as such we do recommend that you review their privacy and security policies.
DATA SECURITY
We, at Transtar Travel give the utmost importance to keeping your data secure at all times. Secure Sockets Layer (SSL) technology, a strong encryption technology to ensure the safe transmission of all credit card transactions and personal information, is implemented.
A digital certificate from Thawte, a recognized industry leader has been obtained. You can view this site certificate on the secure pages by clicking on the padlock icon (or solid key) found on the status bar of your browser.
COOKIES
Transtar Travel may use technologies such as “cookies” in order to record session information, collect visit and access details to our web pages that enable us to continue to improve our services and provide better and useful features to our site users/guests.
Cookies are pieces of information that are normally used by many websites for record-keeping purposes that can help sites remember, for example, your preferences. A cookie, in and of itself does not personally identify any user/guest.
CHANGES TO POLICY
Kindly note that this privacy policy may be updated every now and then. For any significant changes, a more prominent notice will be provided.
CONTACTING US
If you have any questions or feedback relating to your Personal Data or to our Data Protection policy; or would like to withdraw your consent to any use of your Personal Data as set out in this policy; or would like to obtain access or make corrections to your Personal Data records, please contact Transtar as follows:
Email : dpo@transtar.travel
Write in : Data Protection Officer
5001 Beach Road #01-12 Golden Mile Complex Singapore 199588
